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WIA Error Codes


If you use WIA classes in MBS Xojo Win Plugin or WIA functions in MBS FileMaker Plugin, you may run into some Windows specific error codes. They all start with hex 8021 and below is a list of Windows Image Acquisition (WIA) error codes.

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Error CodeMeaningHex CodeDecimal
WIA_ERROR_BUSYThe device is busy. Close any apps that are using this device or wait for it to finish and then try again.80210006-2145320954
WIA_ERROR_COVER_OPENOne or more of the device’s cover is open.80210016-2145320938
WIA_ERROR_DEVICE_COMMUNICATIONCommunication with the WIA device failed. Make sure that the device is powered on and connected to the PC. If the problem persists, disconnect and reconnect the device.8021000A-2145320950
WIA_ERROR_DEVICE_LOCKEDThe device is locked. Close any apps that are using this device or wait for it to finish and then try again.8021000D-2145320947
WIA_ERROR_EXCEPTION_IN_DRIVERThe device driver threw an exception.8021000E-2145320946
WIA_ERROR_GENERAL_ERRORAn unknown error has occurred with the WIA device.80210001-2145320959
WIA_ERROR_INCORRECT_HARDWARE_ SETTINGThere is an incorrect setting on the WIA device.8021000C-2145320948
WIA_ERROR_INVALID_COMMANDThe device doesn't support this command.8021000B-2145320949
WIA_ERROR_INVALID_DRIVER_RESPONSEThe response from the driver is invalid.8021000F-2145320945
WIA_ERROR_ITEM_DELETEDThe WIA device was deleted. It's no longer available.80210009-2145320951
WIA_ERROR_LAMP_OFFThe scanner's lamp is off.80210017-2145320937
WIA_ERROR_MAXIMUM_PRINTER_ ENDORSER_COUNTERA scan job was interrupted because an Imprinter/Endorser item reached the maximum valid value for WIA_IPS_PRINTER_ENDORSER_COUNTER, and was reset to 0. This feature is available with Windows 8 and later versions of Windows.80210021-2145320927
WIA_ERROR_MULTI_FEEDA scan error occurred because of a multiple page feed condition. This feature is available with Windows 8 and later versions of Windows.80210020-2145320928
WIA_ERROR_OFFLINEThe device is offline. Make sure the device is powered on and connected to the PC.80210005-2145320955
WIA_ERROR_PAPER_EMPTYThere are no documents in the document feeder.80210003-2145320957
WIA_ERROR_PAPER_JAMPaper is jammed in the scanner's document feeder.80210002-2145320958
WIA_ERROR_PAPER_PROBLEMAn unspecified problem occurred with the scanner's document feeder.80210004-2145320956
WIA_ERROR_WARMING_UPThe device is warming up.80210007-2145320953
WIA_ERROR_USER_INTERVENTIONThere is a problem with the WIA device. Make sure that the device is turned on, online, and any cables are properly connected.80210008-2145320952
WIA_S_NO_DEVICE_AVAILABLENo scanner device was found. Make sure the device is online, connected to the PC, and has the correct driver installed on the PC.80210015-2145320939
11 09 19 - 10:24